Contact us

CONTACT US

We’re here to help.

If you have any questions about your order, our products, shipping, returns or anything else related to your Norelle experience, please get in touch with our customer support team.

Our goal is to provide clear, helpful and timely assistance throughout your shopping experience.

Customer Support

How We Can Help

You can contact us regarding:

Order questions and order updates
Product information
Sizing and product details
Shipping and delivery enquiries
Returns and refunds
Payment questions
Changes or cancellations
General customer support

Contact Information

Norelle

Email:
[CUSTOMER SUPPORT EMAIL]

Business Address:
[BUSINESS ADDRESS]

Support Hours

Customer Service Availability:

Monday – Saturday: [SUPPORT HOURS]
Sunday: Closed

Response Time

We aim to respond to customer enquiries as quickly as possible during our normal support hours.

Response times may vary during weekends, public holidays, promotional periods or times of unusually high enquiry volumes.

Before Contacting Us

For questions regarding an existing order, please include:

Your order number
The email address used at checkout
A brief description of your enquiry

For damaged, defective or incorrect products, please also include clear photographs where appropriate.

Providing this information will help our team locate your order and assist you more efficiently.

We’re Happy to Help

Whether you need help before placing an order or assistance with an existing purchase, the Norelle team is here for you.

Thank you for choosing Norelle.

Your cart is empty

Your cart

Subtotal

Menu

Contact us

CONTACT US

Customer Support

Contact Information

Support Hours

Response Time

Before Contacting Us

We’re Happy to Help

Contact us

CONTACT US

Customer Support

Contact Information

Support Hours

Response Time

Before Contacting Us

We’re Happy to Help

Subscribe to our emails